Monday, April 15, 2024

Awww Monday

Today we want to give a shout out and big thank you to the wonderful peeps at Chewy.com.


Last December Mom bought one of these "nest" beds for us.  She thought only Misty would like it, but since she got a good deal on it, she bought it for all of us and said she would get more if we all liked it.  Misty did really like it a lot, but surprise of all surprises, Angel Lightning LOVED it.  Misty was always good about sharing it.  Lightning spent almost all of his last days in the nest.  It must have been so soothing to his achy bones.




Unfortunately as his condition worsened, he had several accidents on the bed. Mom was able to wash the exterior cover and get the odor out.  But the inside has two sections that are made of a very thin gauze-y material and stuffed with lots of fiberfill .  It really can't be washed in the washing machine without having it disintegrate. She tried spraying it outside in the yard and rinsing it with the hose.  But that didn't work well for the odor and all the fiberfill clumped up. She reached out to the Chewy folks to see if she could buy two replacements for the inside.  She couldn't find them on the website so she wasn't too hopeful.


BUT . . .



Look what they did!!!  They sent us a brand new complete nest bed at no charge!!!  As you can see, Misty is happy to have her bed back.  Mom had put another kind of bed in that spot, but neither of us would go near it.  It was Lightning's last resting spot and that was NOT the right bed.  Now that we have the bed back, albeit new, it is making us feel so much better.  Many thanks to a company who has the best customer service ever.  They asked us to donate the old bed to a shelter, but Mom says she can't do that with the condition it is in.  So we are going to donate the food that only Lightning ate to one of the shelters in our area.

Awww - Chewy, we love you!!!

Woos - Misty and Timber (who really never was into furry beds:)


Time to see what else is happening on the Awww Mondays Blog Hop sponsored by Comedy Plus.


20 comments:

  1. Awww, so precious. We have two of them for the cats, but they don't like them. If you want them (they are brand new) get me your address at sandeelclark@att.net and I'll ship them to you. I'd be happy to in honor of Lightning. They are gray. I hope that's okay.

    Thank you for joining the Awww Mondays Blog Hop.

    Have a fabulous Awww Monday and week. Scritches to the pups and a hug to you. ♥

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  2. Chewy is just the very bestest - so kind and generous♥

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  3. i have a huge smile on my face and a song in my heart for all of you. God bless Chewy for gifting you a new bed. Both of you look so sweet and happy and comfy... hugs to every one and 2 hugs to Misty and Timber

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  4. Chewy clearly knows what it takes to be a successful company. So pleased that Misty has her comfy bed again.

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  5. That was such a lovely thing for Chewy to do.

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  6. What a great thing for Chewy to do. We can see that Misty is so happy to have her nest back.

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  7. That was so very sweet and hooray for a happy Misty!

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  8. Oh my goodness Chewy is indeed a wonderful loving company. What a surprise for you
    and Misty what a lovely pose you did in your new nest. Sending hugs and lots of warm thoughts to you, Timber and your Mom and Dad!
    Cecilia

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  9. We've seen lots of humans share how much their pups love those beds - Willow says she's happy with The Auntie Di chair - or the evil dog bed Khousin Emmy didn't like - she's also happy with the two from BJ's that were NAK's - but her favorite bed - at least during the night - is the humom's bed -

    H&K&W,
    Phyll for Willow :-)

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  10. The longer I deal with that company and hear stories like this, the more I like them.

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  11. That is so sweet of them! That means a lot, especially now.

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  12. Hari OM
    That is not just good service, that is caring and sharing at its very best in the form of capital 'ell' Love! Mum can keep the spare cover... and maybe line the inner with one of those bed-wetting covers you can get for kid and oldies? That too can be washed, in an emergency - which may not be for some time, but it would save a lot of work and worry! Hugs and wags YAM-aunty xxx

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  13. Lovely, so good of Chewy, as they often are.

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  14. Always going above and beyond, Chewy really knocked it out of the park this time! What a wonderful gesture!
    xoxo,
    Rosy and Sunny

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  15. We love Chewy! They have been wonderful to us as well. How awesome for the new bed for Misty. ♥

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  16. How very nice of Chewy! Isn't it great when stores realise the value of good customer service? Some places, sadly, have no idea or interest in pleasing their customers.

    Woofs,
    Ollie

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  17. From Kit
    I remember Lighting & the others. Pls tell Kathie I’m so sorry. 💔
    Sent from Kit's iPhone ✌🏻

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  18. That is so nice of Chewy to take good care of one of their customers so well! We order from them too, and now we have anoter reason to keep ordering from them! And we are glad so see Misty so comfy in the new bed!

    Rosie and Redford

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  19. Lulu: "Isn't Chewy the best? That is exactly the sort of thing they would do! We are so glad you got your bed back!"
    Oona: "Oona has a bed just like that in the closet in the cat room! Only hers is rather quite a bit smaller ..."

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  20. How cool is that!?! I had a problem with a product once and they told me to donate it and they sent me the correct product for free! I love chewy, and I wish I had know about it a lot sooner than the last years of the original furs to our blog...

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Thanks for wooing at us. We love your comments!